Purpose of the position:
Undertake ICT equipment maintenance and security measure on data, software and system as per IT policies.
Communicate World Vision's Christian ethos and demonstrate a quality of spiritual life that is an example to others.
Roles and Responsibilities:
Provide support services to customers (staff) on IT systsems, Lotus Notes, Microsoft client platforms, Sun Systems, Network support (LAN ), HR Package and any other application run by the organization.
Monitor proper functioning of critical systems and connectivity.
To install and update antivirus on clients computers as well as advising them on how to keep virus free office environment.
Receive all new IT hardware ensuring that it is captured in the asset database and is properly allocated. This also involves verifying the delivery versus the order.
Undertake monitoring visits to the projects in order to ensure all systems and maintenance services are within the standards.
Participate in capacity building to staff and other ICT related issues.
Compile periodical reports and submit timely.
Advocate for the implementation of IT policies, procedures, standards and guidelines and advise on any changes of the same.
Other Competencies/Attributes:
Must be a committed Christian, able to stand above denominational diversities.
Perform other duties as required.
Qualifications: Education/Knowledge/Technical Skills and Experience
The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:
Working Environment / Conditions:
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